A HAIRDRESSER RUINED MY HAIR – WHAT ARE MY RIGHTS?

Hairdresser ruined my hair

Do you need more information about suing a hairdresser? We all know how frustrating it is when you don’t quite get the hairstyle you asked for. However, if your hair has been damaged, it can have devastating consequences, causing emotional distress and even physical injuries, such as scalp burns from chemicals or styling equipment.

If you think you could be owed hair damage compensation, here’s an easy guide to your rights.

A HAIRDRESSER RUINED MY HAIR WITH BLEACH – NOW WHAT?

Visiting a hair salon should be a pleasurable and rewarding experience, taking some time out to feel pampered and look your best. The last thing you would expect is for your hair to be ruined or to receive an injury.

Many people have this upsetting experience after bleach is used during their treatment, such as balayage or foil highlights. Common injuries include chemical burns to the skin (which can lead to dermatitis or permanent hyperpigmentation) and bleached hair falling out in clumps.

If this has happened to you, the first thing to do is to seek medical attention if you haven’t already done so, especially if you’re worried about scalp burns or you’re in severe pain. If you can, take photographs of the damage sustained, note details of your appointments and keep any damaged hair lost. You should also see your doctor if necessary before getting more advice from a hair claims solicitor.

WHAT ARE YOUR RIGHTS?

Even if you have signed a waiver, if you’ve received a hairdressing treatment that resulted in significant discomfort and distress or even financial losses for further appointments needed, you should seek advice about whether to claim compensation.

Hair salons also often refuse to accept liability if your hair was in poor condition before the treatment. However, hairdressers have a duty of care to assess this before performing any treatments, such as colouring hair. This includes patch and strand tests, visual checks and discussions with the client about the risks of potential problems arising from the treatment.

A waiver is a document that shows you understood the risks, but it does not excuse any negligence which leads to you receiving an injury.

HOW TO SUE A HAIRDRESSER

After taking the initial steps outlined above, the next step in making a claim for hair damage and scalp burns is contacting a solicitor specialising in this type of case. They’ll take details of what’s happened to you before advising whether they think you should proceed with your compensation claim. This is where we can help. We are part of a regulated firm of solicitors, and we combine our specialist knowledge of hair damage together with our decades of experience in the legal process – this means we are a ‘one stop’ shop to resolving your hairdressing compensation claim.

Our lawyers will guide you through the claims process, liaising with the hair salon and their insurance company for you. They will arrange for you to be seen by a professional trichologist (what is a trichologist) to assess the damage to your hair. We also offer a ‘no win, no fee’ service, so there’s no upfront cost to you.

CONTACT OUR HAIR DAMAGE COMPENSATION EXPERTS

Has your hair been ruined after a salon treatment? Speak to Hairdressing Claims on our confidential advice line today.

To get in touch, call our freephone number on 0800 141 3682 or 0333 202 6560 from a mobile. You can also complete the Contact Us form or send a message to us at enquiries@hairdressingclaims.co.uk.

CONSUMER COMPLAINT OR COMPENSATION CLAIM?

Are you considering making a hair damage claim? It’s important to understand your rights and what you can do next if you’re unhappy with any hairdressing services you’ve received.

Let’s look at some of the key information you need to know if you’re considering suing hairdressers.

HAIRDRESSER CONSUMER COMPLAINTS & LEGAL CLAIMS – CONSUMER RIGHTS BASICS

Many factors are involved when making a consumer complaint about a product or service you’ve received or exchanged money for. This includes whether the service was of satisfactory quality as the company described and if the results were fit for purpose.

As a consumer, there’s legal protection in place to keep you safe, especially if it’s proved that reasonable care and skill weren’t taken by the provider when completing the requested service. 

If you’ve suffered an injury (such as scalp burns) or your locks have been ruined after a colour correction hair disaster, you could have grounds to sue a hairdresser. This doesn’t just mean getting a refund for the service provided but receiving compensation for any distress, trauma or pain caused.

CAN YOU CLAIM COMPENSATION FOR HAIR DAMAGE?

Claims against hairdressers aren’t about whether you like your new hairstyle but physical injuries or extensive hair damage caused by their actions. Hairdressers use anything from hot styling equipment to sharp instruments to cut and style hair, so proper training and techniques are required to ensure the safety of the client. Injuries can also occur at a salon due to slips, trips and inadequate neck support at a basin.

Unfortunately, hairstylists can sometimes fail in their duty of care towards a client, perhaps due to improper procedures being followed, a lack of concentration or inadequate training and supervision. Common injuries include scalp blisters, burns to the skin and hair breakage, resulting in pain or distress to the person affected. Hair extension damage to the scalp can also occur if they’re poorly fitted.

In these instances, you may have a strong case to successfully claim compensation.

HOW TO WIN HAIRDRESSER CLAIMS

Hair treatment injury claims are a complex area, so there are some key things you can do to help win your case. This includes gathering evidence, from appointment details (hairdressers, doctors, hospital visits etc.) to real (e.g. hair samples) or photographic proof of the injuries or damage caused.

You can then seek advice from personal injury lawyers who specialise in suing hairdresser salons. Our legal team will even offer a free initial assessment to see if they think you have a claim. They’ll let you know the next steps, which may result in an out-of-court settlement.

CONTACT US TODAY – EXPERTS IN HAIRDRESSER CLAIMS

Have you suffered an injury or hair damage after visiting a salon? Speak to Hairdressing Claims. To get in touch with our hairdresser legal claims experts, you can contact our confidential advice line today.

Call our freephone number on 0800 141 3682 or 0333 202 6560 from a mobile. You can also send a message to us at enquiries@hairdressingclaims.co.uk, and one of our team will get back to you as soon as possible.