HOW TO CLAIM COMPENSATION FOR HAIR DAMAGE

Compensation from a Hairdresser

HOW TO CLAIM COMPENSATION FOR HAIR DAMAGE

A person’s hair is their crowning glory, and we put our trust in hairdressers and salons to keep our locks in good condition. Unfortunately, negligence and accidents can occur.

If a hair salon fails in its duty to keep you safe, it can result in personal injuries, from scalp burns to long-term hair damage.

Do you want to make a hair damage compensation claim? Here’s everything you need to know about what to do next.

WHAT IS HAIR DAMAGE?

While most of us know some hair treatments (such as dyes) and using heated styling equipment can damage hair, this is something every salon needs to assess before carrying out its services. A hairdresser should look at the condition of your hair and advise about suitable treatments and the effect they can have, taking precautions to ensure only positive outcomes.

Hair damage can have serious repercussions, often taking years to rectify, not to mention the distress caused. If a treatment or process resulted in the condition of your hair becoming worse, you might be eligible to make a claim. Common signs of hair damage include burns, scalp irritation, brittle hair, bald patches, excessive hair loss, thinning and dermatitis. You may have also suffered from emotional trauma.

CAN I MAKE A HAIRDRESSING COMPENSATION CLAIM?

If you want to make a consumer complaint or compensation claim, there are a few things to be aware of before you start.

Firstly, it’s not enough to simply not like the haircut you’ve ended up with. For a case to be successful, there has to be physical damage to your hair or skin due to the negligence of the salon or hairdresser.

Secondly, it’s important to use the services of a solicitor who specialises in this area, so always check their track record to see if they’ve taken on hair damage cases before (and won).

YOUR ROLE IN CLAIMING COMPENSATION FOR HAIR DAMAGE

While your solicitor will guide you through the legal process of your hair damage claim, there are several things you can do to make your case as strong as possible. This includes gathering evidence such as details of hair and medical appointments, before and after photographs and damaged hair samples. You should also note details of your hairdresser’s name, salon address and any products used.

At Hairdressing Claims, we also use the services of trichologists, who can independently assess your hair and scalp, identifying causes of hair loss, breakages, thinning and skin conditions. They also understand the best practices for hair treatments, identifying where important steps in your care were missed.

Would you like to know more? Read our how-to guide for hairdressing compensation claims.

GET MORE ADVICE NOW

If you’ve suffered hair damage as the result of hairdresser negligence, you may be eligible to make a claim.

To get started, call our freephone number for free confidential advice, direct from a qualified specialist solicitor. Phone us on 0800 141 3682 or 0333 202 6560 from a mobile, or send a message to enquiries@hairdressingclaims.co.uk.

CONSUMER COMPLAINT OR COMPENSATION CLAIM?

Are you considering making a hair damage claim? It’s important to understand your rights and what you can do next if you’re unhappy with any hairdressing services you’ve received.

Let’s look at some of the key information you need to know if you’re considering suing hairdressers.

HAIRDRESSER CONSUMER COMPLAINTS & LEGAL CLAIMS – CONSUMER RIGHTS BASICS

Many factors are involved when making a consumer complaint about a product or service you’ve received or exchanged money for. This includes whether the service was of satisfactory quality as the company described and if the results were fit for purpose.

As a consumer, there’s legal protection in place to keep you safe, especially if it’s proved that reasonable care and skill weren’t taken by the provider when completing the requested service. 

If you’ve suffered an injury (such as scalp burns) or your locks have been ruined after a colour correction hair disaster, you could have grounds to sue a hairdresser. This doesn’t just mean getting a refund for the service provided but receiving compensation for any distress, trauma or pain caused.

CAN YOU CLAIM COMPENSATION FOR HAIR DAMAGE?

Claims against hairdressers aren’t about whether you like your new hairstyle but physical injuries or extensive hair damage caused by their actions. Hairdressers use anything from hot styling equipment to sharp instruments to cut and style hair, so proper training and techniques are required to ensure the safety of the client. Injuries can also occur at a salon due to slips, trips and inadequate neck support at a basin.

Unfortunately, hairstylists can sometimes fail in their duty of care towards a client, perhaps due to improper procedures being followed, a lack of concentration or inadequate training and supervision. Common injuries include scalp blisters, burns to the skin and hair breakage, resulting in pain or distress to the person affected. Hair extension damage to the scalp can also occur if they’re poorly fitted.

In these instances, you may have a strong case to successfully claim compensation.

HOW TO WIN HAIRDRESSER CLAIMS

Hair treatment injury claims are a complex area, so there are some key things you can do to help win your case. This includes gathering evidence, from appointment details (hairdressers, doctors, hospital visits etc.) to real (e.g. hair samples) or photographic proof of the injuries or damage caused.

You can then seek advice from personal injury lawyers who specialise in suing hairdresser salons. Our legal team will even offer a free initial assessment to see if they think you have a claim. They’ll let you know the next steps, which may result in an out-of-court settlement.

CONTACT US TODAY – EXPERTS IN HAIRDRESSER CLAIMS

Have you suffered an injury or hair damage after visiting a salon? Speak to Hairdressing Claims. To get in touch with our hairdresser legal claims experts, you can contact our confidential advice line today.

Call our freephone number on 0800 141 3682 or 0333 202 6560 from a mobile. You can also send a message to us at enquiries@hairdressingclaims.co.uk, and one of our team will get back to you as soon as possible.