Are you considering making a hair damage claim? It’s important to understand your rights and what you can do next if you’re unhappy with any hairdressing services you’ve received.
Let’s look at some of the key information you need to know if you’re considering suing hairdressers.
HAIRDRESSER CONSUMER COMPLAINTS & LEGAL CLAIMS – CONSUMER RIGHTS BASICS
Many factors are involved when making a consumer complaint about a product or service you’ve received or exchanged money for. This includes whether the service was of satisfactory quality as the company described and if the results were fit for purpose.
As a consumer, there’s legal protection in place to keep you safe, especially if it’s proved that reasonable care and skill weren’t taken by the provider when completing the requested service.
If you’ve suffered an injury (such as scalp burns) or your locks have been ruined after a colour correction hair disaster, you could have grounds to sue a hairdresser. This doesn’t just mean getting a refund for the service provided but receiving compensation for any distress, trauma or pain caused.
CAN YOU CLAIM COMPENSATION FOR HAIR DAMAGE?
Claims against hairdressers aren’t about whether you like your new hairstyle but physical injuries or extensive hair damage caused by their actions. Hairdressers use anything from hot styling equipment to sharp instruments to cut and style hair, so proper training and techniques are required to ensure the safety of the client. Injuries can also occur at a salon due to slips, trips and inadequate neck support at a basin.
Unfortunately, hairstylists can sometimes fail in their duty of care towards a client, perhaps due to improper procedures being followed, a lack of concentration or inadequate training and supervision. Common injuries include scalp blisters, burns to the skin and hair breakage, resulting in pain or distress to the person affected. Hair extension damage to the scalp can also occur if they’re poorly fitted.
In these instances, you may have a strong case to successfully claim compensation.
HOW TO WIN HAIRDRESSER CLAIMS
Hair treatment injury claims are a complex area, so there are some key things you can do to help win your case. This includes gathering evidence, from appointment details (hairdressers, doctors, hospital visits etc.) to real (e.g. hair samples) or photographic proof of the injuries or damage caused.
You can then seek advice from personal injury lawyers who specialise in suing hairdresser salons. Our legal team will even offer a free initial assessment to see if they think you have a claim. They’ll let you know the next steps, which may result in an out-of-court settlement.
CONTACT US TODAY – EXPERTS IN HAIRDRESSER CLAIMS
Have you suffered an injury or hair damage after visiting a salon? Speak to Hairdressing Claims. To get in touch with our hairdresser legal claims experts, you can contact our confidential advice line today.
Call our freephone number on 0800 141 3682 or 0333 202 6560 from a mobile. You can also send a message to us at enquiries@hairdressingclaims.co.uk, and one of our team will get back to you as soon as possible.