£2k compensation win for burn injury client

Burn injury client
Burn injury client

A client of Hairdressing Claims was successful in securing over £2,000.00 following a skin burn at a local hair salon in December 2017.

During a routine cut and blow dry appointment at Blow Dry Express in London’s Canary Wharf, the negligent actions of her hairdresser, a freelance stylist on duty that day, resulted in a 20p-size burn on our client’s forehead caused by a hot hairdryer which had not been properly fitted with a diffuser.

The full extent of our client’s injury was revealed when she removed her makeup in the evening. In addition to the pain experienced by the burn, our client’s suffering was made worse by missing out on a holiday, and facing embarrassment in the workplace and at social events.

The former – her holiday – was a planned Christmas break abroad in a hot climate with family which our client was compelled to cancel after being advised to keep out of the sun. The latter – working and socialising – meant she was constantly questioned by colleagues as to what had caused the noticeable burn mark, thereby becoming self-conscious.

As a senior financier at HSBC who regularly meets with customers face to face, our client suffered further awkwardness during client meetings because of an understandable concern about her appearance. Psychological problems are common among clients who suffer unsightly damage to their hair or burns to the face.

There was outside-of-work impact from the incident too, as our client began avoiding social occasions, stopped going to the gym and didn’t attend yoga classes whilst she recovered from her injuries.

As well as these work and lifestyle limitations, our client also continues to experience anxiety when visiting the hairdresser’s for fear of a repeat episode. Previously, she enjoyed getting her hair done and had sometimes frequented the salon twice a week.

Despite initially denying responsibility, analysis of the evidence confirmed Blow Dry Express’s liability. When her case was taken to trial, District Judge Worthington sitting at Central London County Court ruled that the salon’s owners, BDE Enterprises Can Ltd, should pay our client £2,064.00 in damages including £31.00 to reimburse the cost of the initial appointment, plus her legal costs for bringing the matter to court.

Although accidents are one of life’s inevitabilities, they should never happen at the hairdressers. If, like our client, you’ve suffered a burn or injury during a hairdressing treatment and you want to sue your hairdresser, please get in touch with our specialist claims against hairdressers legal team.

You can read more about our client’s experience via the links below:

/standard.co.uk/news/uk/banker-burned-on-head-during-blow-dry-wins-2000-damages-a4171766.html

/telegraph.co.uk/news/2019/06/20/senior-hsbc-banker-wins-compensation-hairdresser-burned-head/

/thetimes.co.uk/article/banker-wins-10-000-after-being-burnt-at-hair-salon-hs3wnv3xf

Email enquiries@hairdressingclaims.co.uk, call 0800 970 9102 from a landline for free, phone 0333 202 6560 from a mobile or complete our online enquiry form.

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Growth in cruelty free hairdressing

Cruelty free hairdressing
Cruelty free hairdressing

With the rise in vegans and vegetarians for environmental, health and ethical reasons, lifestyle choices such as these are now extending further than just diet and clothing into the beauty scene too.

In the hairdressing industry, a growing number of hair salons offer a range of treatments using products made up of ethically sourced, natural ingredients which haven’t been tested on animals in environmentally friendly packaging. You may recall our earlier blog post on this subject titled ‘Is your hair vegan?

If organic hairdressing interests you, take a look at this article on the Mancunion website. It helpfully reviews some of the best Manchester salons that comply with PETA standards. By having a read, not only can you discover where to find these vegan hairdressers, there’s also useful information on discounts available to new and repeat customers. So you can enjoy organic haircare at reasonable prices.

No nasty chemicals. No unnecessary wastage. No animal cruelty. Because having your hair done shouldn’t damage your conscience.

If you’re a follower of the Hairdressing Claims blog, you’ll know that, on rare occasions, hair appointments can end badly. Harm caused can be anything from hair breakage and scalp burns to blisters and cuts. Our legal team specialises in claims against hairdressers to support people injured through hairdressers’ negligence.

Find out more by emailing enquiries@hairdressingclaims.co.uk, calling 0800 970 9102 from a landline for free, phoning 0333 202 6560 from a mobile or completing our online enquiry form.

Tweet us: https://twitter.com/HairClaims
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